Trying to get my sandbox in Salesforce update to Edinburgh Update 3 from 2. Not sure why but it is failing with the following message:
- Access Blocked
The operation you requested isn’t allowed due to a security policy in your organization. Contact your administrator for more information about security policies.
I haven’t changed any security settings since my last update. I did however just refresh the sandbox. Any ideas on why I am getting this message? Thanks!
Hmmm I haven’t seen this one before and doesn’t look like it’s covered in Troubleshooting: Installing Skuid.
This Trailblazer community discussion makes it seem like it could be related to something in Setup > Transaction Security Policies or possibly restrictions on login hours or IP address.
So it starts the install and then says its taking a while and will send me an email. Then I get the email that it failed with the reason.
Hey Grant, have you been able to make any progress here? It sounds like it’s probably related to a security setting in your org.
- Confirm you have the Install Managed Package permission on your user record. (You may have had it previously, but if this is a sandbox that was recently refreshed, it might have reset some settings).
- Check with your team to see if any security settings have been changed in this org (or the prod org if it’s a Sandbox)
- If you’re still stuck after 1 & 2, open a support ticket. Grant Skuid login access & share your org Id as described here. Also include the link to this post so they know what we’ve discussed so far.
Hope this gets figured out soon!