Safari Browser on Iphone is not rendering the Skuid portion of the Home Page in Salesforce

[Joseph_Schreurs]

This can be an issue with Summer '20 and the mobile web experience.

@Karen_Yu

In the Summer ‘20 Salesforce release, Salesforce is retiring the Salesforce mobile web experience.

What does this mean for my users?

• Phone (iPhone, Android) or Google tablet users using a mobile browser will get the aloha Salesforce experience.

• These users will NOT have the option to change to Lightning.

• These users will NOT have access to Lightning specific functionality.

• If these users need Lightning specific functionality, they MUST use the Salesforce mobile app.

• iPad users WILL be able to access their desired experience (aloha or Lightning) from EITHER a mobile browser or the Salesforce mobile app.

What Do I Need to Do?

We highly recommend that you test what your users’ experience will be in a sandbox environment BEFORE it gets auto enabled in your production org. To test, please turn off “Enable Salesforce Mobile Web” as shown in this trailhead.

We found shifting to a VisualForce page did allow the site to render, but the user needed the direct link.