Error with Skuid Page in Lightning Community Builder

Questions
21

Hi Mark,

We are currently on 11.2.7. I updated from 11.2.2 this week in hopes of fixing this Community issue.

Using the Network tab, the only non-200 message I see is the one I referenced in the comments above - 503: https://thebroadcenter.force.com/community/resource/skuid__IconsSVG

One thing I’m seeing though is that the page will continuously make a request to aura?r=361&skuid.SkuidLightning.checkNetwork=1&auraXhr=true. It looks like each request returns the following:

  1. while(1); {actions: [{id: “224;a”, state: “ERROR”, returnValue: null,…}],…}
    1. actions:[{id: “224;a”, state: “ERROR”, returnValue: null,…}]
      1. 0:{id: “224;a”, state: “ERROR”, returnValue: null,…}
        1. error:[{message: “An internal server error has occurred↵Error ID: 425490117-22284 (500961252)”}]
          1. 0:{message: “An internal server error has occurred↵Error ID: 425490117-22284 (500961252)”}
            1. message:“An internal server error has occurred↵Error ID: 425490117-22284 (500961252)”
        2. id:“224;a”
        3. returnValue:null
        4. state:“ERROR”
    2. context:{mode: “PROD”, app: “siteforce:communityApp”, contextPath: “/community/s/sfsites”,…}
      1. app:“siteforce:communityApp”
      2. contextPath:“/community/s/sfsites”
      3. enableAccessChecks:true
      4. fwuid:“H9Yiy9uuE9726-4_PM7fkQ”
      5. globalValueProviders:[{type: “$SObjectType”, values: {,…}}, {type: “$Locale”,…}, {type: “$Browser”,…},…]
        1. 0:{type: “$SObjectType”, values: {,…}}
          1. type:“$SObjectType”
          2. values:{,…}
            1. CurrentUser:{isChatterEnabled: true, Email: “communitytester@mailinator.com”, Id: “0058000000Fw1C9”}
              1. Email:“communitytester@mailinator.com”
              2. Id:“0058000000Fw1C9”
              3. isChatterEnabled:true
        2. 1:{type: “$Locale”,…}
          1. type:“$Locale”
          2. values:{userLocaleLang: “en”, userLocaleCountry: “US”, language: “en”, country: “US”, variant: “”,…}
            1. country:“US”
            2. currency:“$”
            3. currencyCode:“USD”
            4. currencyFormat:“¤#,##0.00;(¤#,##0.00)”
            5. dateFormat:“MMM d, yyyy”
            6. datetimeFormat:“MMM d, yyyy h:mm:ss a”
            7. decimal:“.”
            8. dir:“ltr”
            9. firstDayOfWeek:1
            10. grouping:“,”
            11. isEasternNameStyle:false
            12. labelForToday:“Today”
            13. langLocale:“en_US”
            14. language:“en”
            15. nameOfMonths:[{fullName: “January”, shortName: “Jan”}, {fullName: “February”, shortName: “Feb”},…]
              1. 0:{fullName: “January”, shortName: “Jan”}
                1. fullName:“January”
                2. shortName:“Jan”
              2. 1:{fullName: “February”, shortName: “Feb”}
                1. fullName:“February”
                2. shortName:“Feb”
              3. 2:{fullName: “March”, shortName: “Mar”}
                1. fullName:“March”
                2. shortName:“Mar”
              4. 3:{fullName: “April”, shortName: “Apr”}
                1. fullName:“April”
                2. shortName:“Apr”
              5. 4:{fullName: “May”, shortName: “May”}
                1. fullName:“May”
                2. shortName:“May”
              6. 5:{fullName: “June”, shortName: “Jun”}
                1. fullName:“June”
                2. shortName:“Jun”
              7. 6:{fullName: “July”, shortName: “Jul”}
                1. fullName:“July”
                2. shortName:“Jul”
              8. 7:{fullName: “August”, shortName: “Aug”}
                1. fullName:“August”
                2. shortName:“Aug”
              9. 8:{fullName: “September”, shortName: “Sep”}
                1. fullName:“September”
                2. shortName:“Sep”
              10. 9:{fullName: “October”, shortName: “Oct”}
                1. fullName:“October”
                2. shortName:“Oct”
              11. 10:{fullName: “November”, shortName: “Nov”}
                1. fullName:“November”
                2. shortName:“Nov”
              12. 11:{fullName: “December”, shortName: “Dec”}
                1. fullName:“December”
                2. shortName:“Dec”
              13. 12:{fullName: “”, shortName: “”}
                1. fullName:“”
                2. shortName:“”
            16. nameOfWeekdays:[{fullName: “Sunday”, shortName: “SUN”}, {fullName: “Monday”, shortName: “MON”},…]
              1. 0:{fullName: “Sunday”, shortName: “SUN”}
                1. fullName:“Sunday”
                2. shortName:“SUN”
              2. 1:{fullName: “Monday”, shortName: “MON”}
                1. fullName:“Monday”
                2. shortName:“MON”
              3. 2:{fullName: “Tuesday”, shortName: “TUE”}
                1. fullName:“Tuesday”
                2. shortName:“TUE”
              4. 3:{fullName: “Wednesday”, shortName: “WED”}
                1. fullName:“Wednesday”
                2. shortName:“WED”
              5. 4:{fullName: “Thursday”, shortName: “THU”}
                1. fullName:“Thursday”
                2. shortName:“THU”
              6. 5:{fullName: “Friday”, shortName: “FRI”}
                1. fullName:“Friday”
                2. shortName:“FRI”
              7. 6:{fullName: “Saturday”, shortName: “SAT”}
                1. fullName:“Saturday”
                2. shortName:“SAT”
            17. numberFormat:“#,##0.###”
            18. percentFormat:“#,##0%”
            19. timeFormat:“h:mm:ss a”
            20. timezone:“America/Los_Angeles”
            21. userLocaleCountry:“US”
            22. userLocaleLang:“en”
            23. variant:“”
            24. zero:“0”
        3. 2:{type: “$Browser”,…}
          1. type:“$Browser”
          2. values:{containerVersion: “”, isWEBKIT: true, isIE11: false, formFactor: “DESKTOP”, isWindowsTablet: false,…}
            1. S1Features:{isOfflineEnabled: true, isNativePrimingEnabled: true, areOfflineDraftsEnabled: false,…}
              1. areOfflineDraftsEnabled:false
              2. calendarAnythingAllowed:true
              3. forceReloadRecordForInlineEdit:false
              4. homeAssistantCollapseCards:false
              5. isAccountLogoEnabled:false
              6. isAccountSuggestionsEnabled:false
              7. isAiEverywhereEnabled:true
              8. isAsyncSaveEnabled:false
              9. isAuraParallelBootstrapLoadEnabled:true
              10. isEclairAdvancedFeaturesEnabled:false
              11. isEinsteinBuilderEnabled:false
              12. isEinsteinBuilderLicenseEnabled:false
              13. isEinsteinBuilderPrefEnabled:false
              14. isEinsteinBuilderStartedPrefEnabled:false
              15. isEinsteinEverywhereEnabled:false
              16. isEinsteinMsaAcceptedEnabled:false
              17. isEncryptedStorageEnabled:true
              18. isEnhancedTemplatesEnabled:false
              19. isFilesSharingPrivacyEnabled:true
              20. isFlexipageActionSchedulingEnabled:true
              21. isFlexipageDeprecatedRendererEnabled:false
              22. isForceRefreshViewEnabled:false
              23. isLVMInAppBuilderEnabled:true
              24. isLeadScoreSetupV3:false
              25. isLightningConsoleSplitViewEnabled:false
              26. isListViewGroupShareEnabled:true
              27. isMultiUserOrgEnabled:true
              28. isNativePrimingEnabled:true
              29. isOfflineEnabled:true
              30. isOfflineQuickActionDraftsEnabled:false
              31. isPersonAccountsApiLightningEnabled:false
              32. isPersonAccountsEnabled:false
              33. isS1RecordInlineEditEnabled:false
              34. isSFXInlineEditListViewEnabled:true
              35. isSFXLastViewedListEnabled:false
              36. isSFXUrlFormatSupported:false
              37. isSocialInsightsLogoAdmin:false
              38. isTaskListViewsDisabled:false
              39. isTodayPreviewEnabled:false
              40. isUitrkLoggingEnabled:true
              41. lightningTransitionCompleted:false
              42. lightningTransitionLexWelcomeMatPopupSeen:false
              43. orgHasEinsteinInsightsEnabled:false
              44. orgHasLightningLiveAgent:false
              45. orgHasMatchedLeadsEnabled:false
              46. recordChangeCapture:false
              47. sfxRecordPreviewsOff:false
              48. shouldRedirectToLexAndShowWelcomeMat:false
              49. shouldShowEinsteinInsightsHome:false
              50. showTaskInfoPopover:true
              51. useACTRecordLayoutForCustomObjects:false
              52. useACTRecordLayoutForEdit:false
              53. useACTRecordLayoutForStandardObjects:false
              54. useAntiPopcorn:false
              55. useLexiCallbackReturnUrl:true
              56. useLightningLegacyUrl:false
              57. useLightningReportBuilder:false
              58. useNativeScroller:true
              59. useNewReportRunPage:false
              60. useRaptorAlohaPage:false
            2. containerVersion:“”
            3. formFactor:“DESKTOP”
            4. isAndroid:false
            5. isBlackBerry:false
            6. isContainer:false
            7. isDesktop:true
            8. isFIREFOX:false
            9. isIE6:false
            10. isIE7:false
            11. isIE8:false
            12. isIE9:false
            13. isIE10:false
            14. isIE11:false
            15. isIOS:false
            16. isIPad:false
            17. isIPhone:false
            18. isOSX:false
            19. isPhone:false
            20. isTablet:false
            21. isWEBKIT:true
            22. isWindowsPhone:false
            23. isWindowsTablet:false
        4. 3:{type: “$SfdcSite”, values: {pathPrefix: “/community”}}
          1. type:“$SfdcSite”
          2. values:{pathPrefix: “/community”}
            1. pathPrefix:“/community”
        5. 4:{type: “$ComponentLibrary”, values: {isDSC: false}}
          1. type:“$ComponentLibrary”
          2. values:{isDSC: false}
            1. isDSC:false
        6. 5:{type: “$LightningContainer”,…}
          1. type:“$LightningContainer”
          2. values:{communityPrefix: “/community”, containedContentHost: “null--c.container.lightning.com”}
            1. communityPrefix:“/community”
            2. containedContentHost:“null--c.container.lightning.com”
        7. 6:{type: “$Global”, values: {eswConfigDeveloperName: {writable: true, defaultValue: “”},…}}
          1. type:“$Global”
          2. values:{eswConfigDeveloperName: {writable: true, defaultValue: “”},…}
            1. appContextId:{writable: true, defaultValue: “”}
              1. defaultValue:“”
              2. writable:true
            2. dynamicTypeSize:{writable: true, defaultValue: “”}
              1. defaultValue:“”
              2. writable:true
            3. eswConfigDeveloperName:{writable: true, defaultValue: “”}
              1. defaultValue:“”
              2. writable:true
            4. isVoiceOver:{writable: true, defaultValue: false}
              1. defaultValue:false
              2. writable:true
            5. setupAppContextId:{writable: true, defaultValue: “”}
              1. defaultValue:“”
              2. writable:true
            6. srcdoc:{writable: false, defaultValue: false}
              1. defaultValue:false
              2. writable:false
      6. loaded:{APPLICATION@markup://siteforce:communityApp: “CplQAHHeSzLHwfzt5CIKgQ”,…}
        1. APPLICATION@markup://siteforce:communityApp:“CplQAHHeSzLHwfzt5CIKgQ”
        2. COMPONENT@markup://Framework:PicklistInputField:“z9quNNix3a_0k3D9xRg_Ug”
        3. COMPONENT@markup://Framework:UrlUtil:“GHaMc9dB67Z-VEtkzGywDg”
        4. COMPONENT@markup://LTE:ConferenceEvent:“qi4-iqbv6HxIiE9NCP-iSA”
        5. COMPONENT@markup://LTE:EventMainView:“0iM-jKYreNiPF6aovJbf8w”
        6. COMPONENT@markup://LTE:EventOverview:“mRk6YFQDN9UIvBbT2DFQ5A”
        7. COMPONENT@markup://LTE:EventRegistrationWrapper:“ZEIUSRj1QNab7LbYKkocOw”
        8. COMPONENT@markup://LTE:EventWrapper:“FF3dWPMdsemApxco5Nwstw”
        9. COMPONENT@markup://LTE:ManageMyRegistration:“pv_-5fHqlfKx_j3Wc-vNpg”
        10. COMPONENT@markup://LTE:RegistrationProcessStep:“xHt9loxCrjNwXnFYCxHU6w”
      7. ls:1
      8. mna:{lightning: “interop”}
        1. lightning:“interop”
      9. mode:“PROD”
      10. pathPrefix:“/community”
      11. services:[“markup://lightning:configProvider”, “markup://force:wireServiceSfdc”]
        1. 0:“markup://lightning:configProvider”
        2. 1:“markup://force:wireServiceSfdc”
    3. perfSummary:{version: “core”, request: 76, actions: {224;a: {total: 20, db: 5}}, actionsTotal: 20, overhead: 0}
      1. actions:{224;a: {total: 20, db: 5}}
        1. 224;a:{total: 20, db: 5}
          1. db:5
          2. total:20
      2. actionsTotal:20
      3. overhead:0
      4. request:76
      5. version:“core”

It looks to me that this gatherer.js script is having trouble connecting properly. Am I reading this correctly?


Thanks!
Eulogio

22

Hi Eulogio. I am not familiar with the purpose of gatherer.js myself, but I have a Lightning Community set up in one of my orgs. I can see errors when using SVG icons (see screenshot below) but this is not breaking my setup.

It sounds like there is another relevant piece to the puzzle that we haven’t identified yet. Are you able to try using a different Skuid page in this community, perhaps starting with the simplest possible? See if that loads as expected. If so, add things in little by little until your test page resembles the affected page, to see if you can identify what is causing the issue.

Or an alternate method would be to comment out certain elements of your page XML one by one to see if you can determine which one affects whether the page loads. And, if you’re comfortable sharing the page XML here, I can see if it causes similar issues in my org (I’ll have to remove custom fields and objects).

23

Thanks for the response Mark. I created a Skuid page with only a title, and this will not load in my Community. I’ve tried logging in as a standard user and as a community user and neither has worked for me. Here is a screenshot of what I’m seeing:



24

Hi Eulogio, I wanted to close the loop on this issue in the community. What do you suppose finally fixed the issue for you? Our recommendations were to 1) reset your Chrome profile, 2) disable your extensions to see which one might be interfering and 3) make sure Chrome is up to date.

25

It was definitely the Chrome profile. When I used a browser that didn’t have my specific profile it worked fine. There must have been some extension tied to my profile that was causing the issue. Thanks for all of your support on this.