Chatter vs Custom Solution

Hello!

We need a way to communicate with our Community users but since the Chatter Feed component is barely customisable, I have created a new object to save the comments as new records.

Which approach would you recommend to set up a communication channel in your sites?

Many thanks!

I have realised that I can use the standard FeedComment object instead of a custom one so this would allow to use part of the standard Chatter feature while being able to customise the interface.

1 Like

That is good to know @Jesus_Gonzalez.

Let us know if you have any questions or comments!

Cheers,

@Jesus_Gonzalez - I’d love to see the solution you created for a custom interface on the FeedComment object. WE’ve long talked about building a “Skuid representation of Chatter” so that you didn’t have to use the very rigid OOB component that salesforce provides. But the complexity of what Chatter offers has always felt daunting. Can you post a screenshot, or some of your XML code? Thanks