'#' Character Breaks Query String

I noticed a glitch in my query string passed for creating new contacts. When the billing address has ‘#’ in it, the user gets the “Inked” error message. 

For example, the street address “2799 WEST GRAND BLVD” works fine; however, 430 BEDFORD ST #100 MA does not. And I narrowed the problem down to ‘#’ being the issue.

I’ve attached my Query string below but does any have suggestions for how I should move forward? I could always put limitations on entry for symbols but i’d like to not limit users whenever possible. 


I think you need to encode your url so it handles the special characters, like a #. This thread may help:

This was exactly what I was looking for, thanks for the suggestion! Didnt know where to start with this one but it completely makes sense now.

The updated query string is below


Hi Good day!

I am also facing the same issue, When we are passing the data because of some special characters the is not passing.

Original Query String:


Tried Query String:


example passing data:
I am playing cricket & you can able to play it?

Can anyone please help me with this issue?

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Hey @Hareeshkommineni and Welcome!

I fixed the link in the older thread that may help(see above), but I will report it here:

Where the input (or a datasource field) needs to be merged into a url, it is recommended to use the merge function like so: {{#urlEncode}}{{address}}{{/urlEncode}}.

The doc for this can be found here.

I hope this helps!

Hi @QuinnRyan,

I have tried with this query string:

After passing this query string the data is not passing to the next page.

Could you please help me with this?

Hey @Hareeshkommineni, it looks like you just need to remove the # sign from your second encode URL parameter, and make sure you use {{#urlEncode}} rather than {{#encodeURL}}:



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Hey @Hareeshkommineni just wanted to follow up. Did Anna’s solution resolve your issue?

Hello @QuinnRyan @Anna_Wiersema,

Thank you so much for your help!

I made small mistake in code just changed and its working now.


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@Hareeshkommineni That’s awesome.

If you can please make the post as solved, it will help other users find the answer that helped you easier.


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