WhoID in task models not updating

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  • Updated 3 years ago
We've updated a contact name fields and confirmed updated with dataloader (LASTNAME, FIRSTNAME, SALUTATION, NAME), but task models are still pulling the old name via the WhoID field.  Where do I update this data??
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Allison

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Posted 3 years ago

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Pat Vachon, Champion

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Have you looked at the contact records themselves?
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Allison

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Yes.  I reviewed in the Skuid page and used the DataLoader export to make sure.  Everything shows the update until I view on the Skuid task model/page.  Even when I view the task in the native SF environment, it shows that it's "related to" the correct name.
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Pat Vachon, Champion

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That is really really strange.  From the Task that shows the wrong name, have you clicked on the Name to bring you to the contact record? Which name does it show?