Users cannot access Skuid pages in Salesforce community or Force.com sites

  • 4
  • Announcement
  • Updated 5 months ago
A known issue has been reported regarding users suddenly not being able to access Skuid pages on their community, force.com sites, etc. Our team is working with Salesforce support to determine the cause of the problem and will provide a solution as soon as possible. If you are affected by this, please leave a comment with the following information:

1. Your Salesforce instance (e.g. na47)
2. Your Salesforce Patch number (available on trust.salesforce.com)
3. Your Version of Skuid
4. What is affected (i.e. Force.com Site, Community, etc.)
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Khamla Phimmachack, Official Rep

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Posted 5 months ago

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Jayesh Bhatnagar

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Prelimnary testing works for NA95.
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Meredith Meyers

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Working on NA72
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Johnny Sey

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NA73 is patched already (Spring '19 Patch 18.6)

Noticed some Skuid components are loading, some are not, and some are not after a browser forced refresh (control-R in Firefox or Chrome).
Running Skuid 11.1.7
(Edited)
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Jack Sanford, Champion

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Seems to be back up for NA98, NA39, CS91, and CS77. 
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Johnny Sey

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NA73 is patched already (Spring '19 Patch 18.6)

Noticed some Skuid components are loading, some are not, and some are not after a browser forced refresh (control-R in Firefox or Chrome).
Running Skuid 11.1.7

Did more testing.  On the pages with the problem, it is only actually only loading 20% of the time.  These are pages with many custom labels (100+).  When I revert back to a version of the page without custom labels, it loaded 100% of the time.  When the page only has 1 custom label, it loaded 100% of the time as well.  This was never a problem before this incident.