Unable to upgrade Skuid in a Salesforce Sandbox to Rockaway - Iteration 15 (8.15.17)

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  • Problem
  • Updated 9 months ago
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I tried twice recently to upgrade Skuid on our Salesforce Sandboxes from Rockaway - Iteration 10 (8.15.8) to Rockaway - Iteration 15 (8.15.17) without success.

Here are the steps I performed:

-opened the Skuid Releases page
https://www.skuid.com/releases/salesforce/ [^]
-opened Changelogs and Past Releases
-opened Rockaway - Iteration 15 
-clicked Sandbox 
Message: An earlier version is installed. It can be upgraded while preserving the existing data.
Installed: Rockaway - Iteration 10 (8.15.8)New Version: Rockaway - Iteration 15 (8.15.17)
-clicked Install for All Users
-clicked Upgrade
Message: This app is taking a long time to upgrade.
You will receive an email after the upgrade has completed.
-clicked Done
-didn't receive email confirming upgrade
-reviewed the Package Details: Skuid (Managed) page & the Version Number  is still 8.15.8

Any thoughts on how to resolve this issue?
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Alex Tucker

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Posted 9 months ago

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Stephen Sells, Official Rep

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Your steps look accurate. How long have you waited for the upgrade?
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Alex Tucker

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The last time I tried to upgrade was 2/22/18.
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Stephen Sells, Official Rep

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What happens if you try again? Also, is there any particular reason why you're going to 8.15.8 rather than Brooklyn?
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Alex Tucker

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One of our developers who created an app using Rockaway 8.15.8 wanted a Sandbox installed with Rockaway - Iteration 15 (8.15.17) for testing purposes.

I'll try upgrading again.
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Stephen Sells, Official Rep

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Sounds good. Let me know how it goes.