Skuid pages not overriding Salesforce Tabs (VF pages) on a console app.

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  • Updated 2 years ago
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I have skuid pages for accounts and contacts tabs which are working as expected for general salesforce apps. But when it comes to a salesforce console app my pages (both accounts and contacts) are not even loading on the page. 

When i click the accounts tab on the console i am seeing the native salesforce console layout like the one below


But the when i open same tab in a regular salesforce app i can see my skuid page overriding the accounts and contacts tab  like below.

The Visualforce page that had the following code on Account Tab.

<apex:page standardController="Account" recordsetvar="a" extensions="skuid.Redirects" 
        showHeader="false" sidebar="false" readonly="true" docType="html-5.0"
        action="{!IF(canUseSkuid,'',redirect)}" title="{!$ObjectType.Account.labelPlural}">
    <skuid:page page="AccountTab" />
</apex:page>
      
I don't understand where i am making a mistake. Can anyone help me with this issue?

Thanks.
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Avinash

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Posted 2 years ago

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Karen Waldschmitt, Official Rep

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Avinash~

It looks like you are merging code from 2 different VF pages. Please see this tutorial http://help.skuid.com/m/page-assignments-and-overrides/l/102647-override-a-standard-salesforce-tab-p... and let us know if you're still having problems. 

Thanks!
Karen
(Edited)
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Avinash

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Hey Karen,

I tried The way you mentioned above and that's the way we use to override any Salesforce page with a skuid page. But, I don't know why.. It din't work in  this case. By overriding the tabs based on the above link, I still have the same issue (Tab working on a custom app but not on a console app). 
This is VF Markup i used. Still no change.

I even tried the trouble shooting techniques mentioned in the above link But no luck. We don't have any record types on Account sObject. So i skipped the page assignment part.
(Edited)
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Karen Waldschmitt, Official Rep

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Avinash~

Please see this tutorial on using Skuid and the console. 
http://help.skuid.com/m/supercharge-your-ui/l/166801-using-skuid-with-the-service-cloud-console. If that doesn't help, please let us know. 

Thanks!
Karen