Search Component "View" pop up

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  • Updated 3 years ago
We are deploying search components all over, but with our users actually using them now we are running into an issue.  When a user is typing in a keyword, the search component returns 5 matches.  If they want to see more matches, they click on "View" and it pops up a table of possible matches that they like - so they can pick which one they want.

Problem is... when they see the "one" they want, how do they click on it and make it be the selected one... which then fires off the Select actions that are defined on the search component?  In many cases, the name is the first item in the returned object records.  So, on the view pop up they see the hyperlink on the table and click it, and end up going to the detail page of the record, which makes them not love us.  Also, the table that pops up has ALL the selected fields on the return object, some of which we use in select actions - but not something the user needs to see.

See attached for an example.  Thanks!
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Chandra V, Champion

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Posted 3 years ago

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Chandra V, Champion

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bumping!
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David Giger

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Hi Chandra

Based on your pictures, I'm not assuming that you use the return object actions. Is that right?
In those actions you can define specific actions of what happens when the user clicks on an icon (redirect to URL, open popup, etc... Its similar to row actions).
Those actions are also available when the user clicks on 'view all' as row actions in the popup.

This is where you define the actions:



This is how the actions are displayed in the dropdown and the popup:






Hope this helps