picklist value selected on Skuid page not recognized for use in formula.

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  • Updated 3 years ago
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we have a static resource you built for us that we have to update when our picklist value changes.  we have done that but it appears that a value we are selecting on our Skuid page is not matching to the value we expect and so a formula field is not picking it up correctly.  can you assist?
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Meryl Hankins

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Posted 3 years ago

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Rob Hatch, Official Rep

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We can certainly take a look.  But I'd double check the formula to be sure the picklist value it is looking for is exactly what is allowed in the field metadata.  
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Meryl Hankins

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I've isolated the problem to Skuid, since the formula field works correctly on a standard Salesforce page.

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Rob Hatch, Official Rep

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Ok.  Then can you give us login rights (mabye to sandbox) and send us an email with the specific steps to reproduce the issue?  Thanks...
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Meryl Hankins

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Hi, guys.  Any update on this issue?
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Meryl Hankins

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Have you been able to find anything?  The formula field is used for case routing and it's calculation error is creating handling issues