Recently some of our users reported that in Chrome when they enter notes in a rich text editor they still get our custom validation errors stating there is no data in the editor. It's been working fine for them in Chrome.
When debugging the issue, we found the version of Rich text editor they saw is different and appears outdated. Users with no issues see the version with less controls.
Clearing the browser cache fixed the issue. Do you know why this became an issue recently? Anything we can do to force an update of the rich text editor to the latest version from the product side?