Odd errors on package update

  • 1
  • Problem
  • Updated 1 year ago
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I'm running into this error on 2 of my sandboxes, but some of our other ones have been able to update just fine. I'm out of ideas what might be different that would be causing these errors. I've also tried doing incremental updates from the version we have 9.3.3 to 9.3.4, etc, with no luck. It even allowed me to try to install 9.3.3 on top of itself with no luck.


Your request to install package "Skuid Brooklyn Update 1 - Iteration 7" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.

If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.

Organization: 
User: Nick 
Package: Skuid (04t4A000000G5nc)
Error Number: 1816904800-71775 (1312331346)
Problem:

1.  An unexpected error occurred. Please include this ErrorId if you contact support: 1816904800-71440 (1615621763)
SkuidMobileJS: An unexpected error occurred. Please include this ErrorId if you contact support: 1816904800-71440 (1615621763)

2.  An unexpected error occurred. Please include this ErrorId if you contact support: 1816904800-71698 (1615621763)
VisualizationComponents: An unexpected error occurred. Please include this ErrorId if you contact support: 1816904800-71698 (1615621763)
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Nick

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Posted 1 year ago

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Janick

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Nick,

Have you been in touch with Salesforce support already and provided the information?
I have not been able to reproduce this issue in any of the 9.3.3. Orgs i could find to try (updates always worked).
If you have already, what did SF support say? 

Thanks,

Janick
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Nick

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Hey Janick,

I was able to get in contact with Salesforce support, but they were not able to help. 

At the end of the day though, our production environment was pushed into the summer release, and nothing skuid related broke on the 9.3.3 version. We're still unable to update some of our older sandboxes and we're still not 100% sure why, but out main worry was about the production org which seems to be okay.

We're running a refresh of one of our sandboxes now and going to try to update skuid there to see if there's any other hidden involved issue.