No Skuid Pages Loading - All Users Impacted

  • 4
  • Problem
  • Updated 3 weeks ago
  • In Progress
Hi - none of our pages are loading. Here's the error I get: 

1. An error occurred while attempting to load the "skuidcore" Component Pack. There may be an issue with the name or location of your Component Pack manifest files. Error: Unable to retrieve content of file

I just updated to Millau (11.2.27). 

Help! I'm supposed to be on maternity leave but no one can get any work done without skuid.
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Kaede Holland

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  • terrified

Posted 3 weeks ago

  • 4
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Karen Waldschmitt, Official Rep

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Official Response
It sounds like most folks are back up and running. We are working with Salesforce to determine what happened and how to prevent this from happening in the future. As Rob mentioned, to help us in that endeavor and to help us identify the reach of whatever changed, PLEASE send support@skuid.com the following information if you were affected by this incidence: 
  • Client    
  • Org ID    
  • Instance    
  • Skuid Version
Thanks!
Karen
(Edited)