New feedback feature issue!

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  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
I think the new feedback feature is broken. I've enabled it and set it to display on the righthand side of the screen, yet it remains perpetually "on" and display from the bottom.
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Josef Lagorio

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Posted 1 year ago

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Stephen Sells

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Unfortunately, I haven't been able to reproduce what you are seeing.

Are you seeing the feedback at the bottom of the page like this everytime?
What happens if you press the cancel button? 
What browser are you using and what version is it on?

Is this your configuration?
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Josef Lagorio

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  • Yes, this is prevalent across all pages, every time
  • Pressing the cancel button closes the feedback manager and then brings it back as is
  •  I am using the latest version of Chrome
  • Yes, that is my current configuration
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Josef Lagorio

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Official Response
Our themes hadn't been updated. Once I updated the themes all is well.
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Stephen Sells

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Happy to hear it.