Mass Update Picklist Blanks out all other picklist fields - 9.5.4

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  • Updated 1 year ago
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Photo of mB Pat Vachon

mB Pat Vachon, Champion

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Posted 2 years ago

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Congratulations!!!

This video wins the "Most Horrifying Noise in Skuid History" Award
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mB Pat Vachon, Champion

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Wow!!! I didn't check the recording. LOL!
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Pat,

Sorry for the obvious question, but are any of those picklists dependent (on each other or a different picklist not on the page)? Are the fields that are blanked out after you mass update picklists or multi-picklists (or a combination of both)? 
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Ohh, I think I see the issue. To summarize, you changed the record type and it cleared out all the other picklist fields, whether they were dependent on the record type or not?
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mB Pat Vachon, Champion

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All picklists are dependant of record types. It just shouldn't clear it if the previous value selected in the picklist is allowed for the records type.
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Okay, yeah, that makes sense. Are you still having this issue? I'm testing on 9.5.7 and it doesn't look like it's clearing values out unnecessarily
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It is for me. Do you have more than one record type on the object you're testing?
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mB Pat Vachon, Champion

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I also updated to 9.5.7 and the issue remains.
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Pat,

I'm afraid I've really let this one drag out, which is my bad. I'll try to get to the bottom and come to a conclusion this time! Are you still seeing this issue? I'm unfortunately still unable to reproduce on 10.0.2 or 9.5.9. I do have multiple record types, and when I change the record type I can see that where a dependent picklist is a value that is an option for both the old and new record type it does *not* change (if the value isn't an option for both it goes to None). 
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Yup. Still have the same issue. 
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Okay, I've finally been able to reproduce the problem and can see what you're seeing. We'll let you know when this issue is fixed in a future release!

Thanks!
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Great. Thanks!!!