Logged out more often with full UI override

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  • Updated 2 years ago
Has anyone been prompted with the "you've been logged out, click ok to refresh the page" pop up when coming back to a tab that has a full override in place?  

Our log out times are very lax and I can be working in SFDC in another tab, but when I return to a tab after a while and try to make any changes or search, it tells me I need to refresh the page.  Anyone else seeing this?
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Joe Ort

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Posted 3 years ago

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Anna Wiersema

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Yes, a handful of users (but not all) have been seeing it a lot in our internal crm (where we have a full UI override) - it will popup with like 5 or 6 "you're not logged in" messages, even when the session hasn't expired. We're looking into it.  Ideas, anyone?
(Edited)
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Matt Sones, Champion

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Happening with one of our users, specifically on tabs in iOS safari.
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Lou M.

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Hi guys,

This has been happening a lot to a few of our users. Is there a resolution for it? I reached out to salesforce but they stated it was some sort of Apex Code issue.

Any help would be much appreciated!

Thanks
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Karen Waldschmitt, Official Rep

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Lou~

What version of Skuid are you using? If you are on a version before Rockaway Point Release - Iteration 9, can you upgrade in a sandbox to the latest release here and see if that fixes the problem? [SKUID-2380] - Sessions Expiring Early when using JavaScript Remoting in iteration 9 was to address reports of what sounds like you are experiencing. 

Thanks!
Karen