Lead Notification Email for Owner Update

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  • Updated 2 years ago
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In the Salesforce UI, when a user updates a lead owner, there is an option to send a notification email. I looked through a couple of old threads and a rep said it was a SF UI only option and it was not possible. 


The thread was also 3 years old but then I noticed there's a "SendUserNotificationEmails" field on the lead model.  I tried dragging it into the UI and changing the value to TRUE and then saving the lead record but an email alert never appeared. I was wondering if there was a way to use this field without having to use a workflow with an email alert/field update. Using a workflow isn't an issue but it would be nice to be able to utilize what's already available.

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Victor Wong

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Posted 2 years ago

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Stephen Sells, Official Rep

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Victor Wong,

I haven't been able to come up with another way of accomplishing your goal outside of using a workflow. Sorry.
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Victor Wong

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thanks. worth a try to see if anyone had anything in the forum.