Currently, our organization has a Five9 login built into one of the tabs on our homepage. It's a very simple setup: responsive grid with 2 templates, one of which is just a "log in here" text label and the other of which includes code that causes the Five9 login to appear in our Skuid environment within Salesforce:
<iframe src="https://app.five9.com/clients/integrations/sf.main.html?sfdcIFrameOrigin=https%3A%2F%2Fna17.salesfor...; width="100%" height="305px" seamless="seamless" show-header="false" scrolling="no" frameborder="0"/></iframe>).
We are changing from Five9 to Vonage/InContact, and the code provided by Vonage/InContact is not working to display their login on the tab I've added for it with the same components as above, responsive grid with 2 templates, one text only, and one containing the following code:
<iframe src="https://app.five9.com/clients/integrations/sf.main.html?sfdcIFrameOrigin=https%3A%2F%2Fna17.salesfor...; width="100%" height="305px" seamless="seamless" show-header="false" scrolling="no" frameborder="0"/></iframe>).
We are changing from Five9 to Vonage/InContact, and the code provided by Vonage/InContact is not working to display their login on the tab I've added for it with the same components as above, responsive grid with 2 templates, one text only, and one containing the following code:
<iframe id="SoftphoneIframe" name="SoftphoneIframe" allow="camera *; geolocation *; microphone *" src="/loadSoftphone.html?sfdcIFrameOrigin=https%3A%2F%2Fskuid.na74.visual.force.com&nonce=89cb2edadbf70a83556ccbef3a93faea8767480ea74d71d3fec298a5ce76b7cd&isAdapterUrl=true" width="100%" height="600" frameborder="0" style="display: block;"></iframe>
Any suggestions about why what they've provided might not work to bring up their login?
Thanks in advance for any help you can offer!