Issue when trying to edit a rich text field in Salesforce Service Console

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
When trying to edit rich text fields in the console, another tab opens or the page disappears.
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Dawn Causey

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Posted 3 years ago

  • 1
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Dawn Causey

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We found out that we have to reassign the settings of the command keys in the console (i.e. the letter 'c').
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Rob Hatch, Official Rep

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Who would have thunk...  Thanks for answering your question.