How to resolve "unable to obtain exclusive access to this record" error ?

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  • Updated 3 years ago
Unable to save changes in skuid screen, While I tried to save the changes it displaying error message "unable to obtain exclusive access to this record". 
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Vijayakrishna

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Posted 3 years ago

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Zach McElrath, Employee

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Is this happening consistently, or randomly? Do you have other users in the same org trying to work on the same record at the same time? 
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Vijayakrishna

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it is happening randomly. 
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Jack Sanford, Champion

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We hit this when loading a bunch of records in data loader where many of the records were child records to a single parent. Is your page trying to save several child records of a single parent at once?
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David Giger

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We just came across this problem in the PageBuilder (we are running Skuid 7.36.1).

No one of us is editing the same page and neither of us is able to save their page.
It's the first time that this happened and we didn't modify anything in the backend (according to this post this error can be thrown when some things are changed/revalidated in the backend).

EDIT: As stated in the post mentioned above, the problem resolved itself (magically) after 10-15 minutes.
(Edited)