go to url for button on phone form

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  • Problem
  • Updated 2 years ago
  • (Edited)
i have a mobile page with a button on it
when i click the button with the page dispalyed in my browser it goes to that page fine
the url is--https://skuid.na14.visual.force.com/a...
when i open the same page in my phone and click the button i get "you can't view this page, either because you don't have permissions or because the page is not supported on mobile devices"
the 2 page (the one the button is on and the one that is being opened have identical permissions
and both are set to be used on mobile devices
the query string i am passing in the button is
?page=phone_open_client_interactions&id={{Id}}

if i remove the query string argument from the button and the condition on the page being opened, the page opens fine and shows all the records

if i substitute a litteral value for {{Id}}, like 12, the page opens fine

any ideas ?

thanks
ken
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ktyler

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Posted 2 years ago

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Skuidward Tentacles (Raymond), Champion

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Are you using Salesforce1 or a mobile browser? Is it iPhone or android? I would try it on a different mobile device and in a different mobile browser to try to isolate if it is the page or an issue with how you are accessing the page.