Console visualforce page record hyperlink not opening new console tab

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  • Updated 3 years ago
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We have the standard Account page layout which we are opening from Service Cloud Console, the Account page layout has a Skuid visualforce page embedded.
Page loads fine and includes a table of related cases, though when we click the Case Number it opens in itself, rather than a new console tab. If we open a case from standard related list, it pops out into new tab and sits under account. Skuid visualforce page code: <apex:page action="{!redirect}&page=InternalAccountDetail" extensions="skuid.Redirects" standardController="Account"> 
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Dan B

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Posted 3 years ago

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Karen Waldschmitt, Official Rep

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In the Skuid page itself, try using a template field with something similar to this: <a href="/{{{Id}}}"target="_blank">{{{Name}}}</a> and see if it opens the record in a new window or not.

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Dan B

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Hi Karen

Thanks though I can't get this to work. Added template field but shows some HTML, sometimes kind of works. Tried Allow HTML. Also I took a curly bracket off each which showed the value.

With this:
<a href="/{{Id}}"target="_blank">{{Name}}</a>

I get this on the preview:

Which is a hyperlink with following link when hovering:

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Rob Hatch, Official Rep

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