Case "Milestone Status Icon" field

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
"MilestoneStatusIcon" is a standard field in Case Model but we are unable to add it to Case Model and thus cannot display the same in the page. Will appreciate any inputs or thoughts regarding the same.
Photo of Parth

Parth

  • 142 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Skuidward Tentacles (Raymond)

Skuidward Tentacles (Raymond), Champion

  • 17,224 Points 10k badge 2x thumb
I don't use that functionality, but if you are unable to access the field in Skuid, you may have to rebuild that functionality. You could do this by rendering icons based on milestone status. It would depend on where and how you need those icons to appear, but you could render a check mark if the status is compliant and render a warning icon if the status is open violation.
Photo of Parth

Parth

  • 142 Points 100 badge 2x thumb
Thanks Raymond for the your response.. Even we thought to do the same by using Milestatus Status field instead. I just thought to point out this issue with Skuid as standard SF pages allows us to add the field in their page layouts.
Photo of Skuidward Tentacles (Raymond)

Skuidward Tentacles (Raymond), Champion

  • 17,224 Points 10k badge 2x thumb
If I had to guess, and it would just be a guess, Salesforce probably doesn't allow API access to that field, so Skuid cannot access it.
Photo of Karen Waldschmitt

Karen Waldschmitt, Official Rep

  • 8,240 Points 5k badge 2x thumb
Parth~

I do not see the MilestoneStatusIcon in the Case Standard Fields or as a field that can be added to the Case page layout. Where are you seeing this field? 




Thanks!
Karen