Can't assign a Task to a Group or Queue

  • 1
  • Problem
  • Updated 5 days ago
I've created a Queue for Tasks and we're unable to assign Tasks to it in Skuid.







To test this you'll need to create a queue and include the Task object for this Queue.

<skuidpage unsavedchangeswarning="yes" personalizationmode="server" showsidebar="true" showheader="true" tabtooverride="Task">
	<models>
		<model id="Task" limit="1" query="false" createrowifnonefound="true" datasource="salesforce" sobject="Task">
			<fields>
				<field id="Subject"/>
				<field id="OwnerId"/>
				<field id="Owner.Name"/>
			</fields>
			<conditions/>
			<actions/>
		</model>
	</models>
	<components>
		<pagetitle model="Task" uniqueid="sk-3qgp-302">
			<maintitle>
				<template>New {{Model.label}}</template>
			</maintitle>
			<subtitle>
				<template>{{Model.labelPlural}}</template>
			</subtitle>
			<actions>
				<action type="savecancel" afterCancel="/{{Model.KeyPrefix}}/o" afterSave="/{{Id}}" rollbackonanyerror="true" uniqueid="sk-3qgp-300"/>
			</actions>
		</pagetitle>
		<basicfieldeditor showsavecancel="false" showheader="true" model="Task" mode="edit" uniqueid="sk-3qgp-315">
			<columns>
				<column width="50%">
					<sections>
						<section title="Basics">
							<fields>
								<field id="Subject" uniqueid="sk-3qgp-310"/>
							</fields>
						</section>
					</sections>
				</column>
				<column width="50%">
					<sections>
						<section title="Additional Info">
							<fields>
								<field uniqueid="sk-3qgs-344" id="OwnerId"/>
							</fields>
						</section>
					</sections>
				</column>
			</columns>
		</basicfieldeditor>
	</components>
	<resources>
		<labels/>
		<css/>
		<javascript/>
		<actionsequences uniqueid="sk-3qgr-340"/>
	</resources>
	<styles>
		<styleitem type="background" bgtype="none"/>
	</styles>
</skuidpage> 

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Pat Vachon, Champion

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Posted 2 weeks ago

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Pat Vachon, Champion

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Pat Vachon, Champion

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Apparently API version 42.0 needs to be used in order to assign a task to a Queue.



Looks as though Skuid uses an older version. Is this correct? If so, what is the ETA to start using V42.0 or higher?



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Matt Brown, Official Rep

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Pat, it looks like this should be available in Spark Update 3 (coming soon) which will update Skuid to Salesforce API v48.

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Arne-Per Heurberg

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HI Matt! I hope you guys are staying safe and well! can you contextualize ( :) ) "coming soon"? we are going to need to execute this as well.
Thanks for all you do!

ps- hi Pat!