File attachment open / download issue in skuid table - Brooklyn Iteration 4

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
We are using Brooklyn Iteration 4 (Version Number 9.3.4) in our sandbox and File look up reference field in a table which was working fine earlier in one of our SKUID pages does not seem to work anymore. When I click on a attached file (especially .docx & .pdf), nothing seems to happen. No downloading and no opening of attachments. (.pngs & .jpgs open in pop ups).

FYI - This seems to work fine in our Production (Rockaway - Iteration 13.1  / Version # - 8.15.15). I also double checked salesforce File Upload and Download Security settings and they are same in both environments. Would be happy to provide additional information if needed.

Please help... 

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Rupali G

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Posted 3 years ago

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Amy Dewaal, Official Rep

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Rupali,

This is a bug as of Brooklyn. We've notified our developers about it, and we'll let you know when a future release fixes this issue.

Thanks!
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Rupali G

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Thank you for acknowledging. I appreciate it. We are looking forward to the future release of skuid. 
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Rupali G

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Any update on this? Can you please provide a timeline for next release with a fix for this? We are gated for going into production as a result of this bug as we are using file attachments heavily in our system. Would appreciate a response ASAP. Thank you.
(Edited)
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Ryan Denis

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Could use an update on this as well. Was working fine before Brooklyn. Major issue that users can't open files they spent time uploading.
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Stephen Sells, Alum

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Official Response
Hello Community,

This issue may have been related to a bug that has now been resolved in the Brooklyn (10.0.4) Maintenance Release releases which are now available from the Skuid Releases page

As a reminder, Salesforce does NOT allow reverting back to prior versions of managed packages. Skuid always recommends installing new versions in a non-business critical sandbox environment to test all mission critical functionality before installing into a production environment. We also recommend that you update out of date themes when you upgrade.

Thanks!