Blank page on accounts tab

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

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On some accounts a blank page appears on the accounts tab.  This has only just started over the last couple of days.

It means we have to revert back to the original format to show the account data.

Can you please look at this ASAP
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Chris Mollan

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Posted 5 years ago

  • 1
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Emily Davis, Employee

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Hi, Chris,
This is only for particular accounts? Have you checked the Javascript console for errors? (If using Google Chrome, right-click, then click "Inspect Element," and go to "Console.") Are any errors coming up?
Emily
(Edited)
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Chris Mollan

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Hi, this is just for certain accounts for some reason.  There is a error as per below:

UI?id=001D000001RH4QW&sfdc.override=1&srKp=001&srPos=0&page=Client:24

Uncaught SyntaxError: Unexpected token ILLEGAL UI?id=001D000001RH4QW&sfdc.override=1&srKp=001&srPos=0&page=Client:299

Regards
Chris
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Zach McElrath, Employee

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Chris,

Can you grant login access to Skuid Support, send an email to Support with the Org Id that this is occurring in? 

Regards,

Zach
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Chris Mollan

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Thanks, I've granted access and sent a note to support@ email address with my org id

Thanks!
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Chris Mollan

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Hi, I granted access and sent an email to support@skuidify.com but no body has come back to me?

Could someone have a look please?  I've re-granted access again.
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Rob Hatch, Official Rep

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Sorry about that Chris.  We are taking a look at the problem.

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