Assigned Users Not Displaying in multiple places

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  • Updated 4 years ago
I'm running into an issue where users simply aren't being displayed in the Assigned To field, specifically for Tasks. 

In one instance, the running user can't even assign a task to themselves. 

- I've setup a condition that auto-selects the running user as assigned to user
- It's a dropdown multi picklist
- There are no sharing rules setup for tasks

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Julien Jacques

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Posted 4 years ago

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Rob Hatch, Official Rep

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Look in the "field properties" for the assigned user field.
- Do you have anything in the Filters tab?  
- Is the "Option Source" property  in the Search tab set to automatic? 
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mB Pat Vachon, Champion

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Wait. How is it that the "Assigned To" field is multi picklist? Do you have a custom field renderer? Even if it is a custom field renderer, how do you plan to have multiple users assigned to a task? Is this the standard Task object?
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Julien Jacques

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We are only assigned a task to one user. 
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Julien Jacques

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HI Rob, There are no filters and the option source is set to automatic. 
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Rob Hatch, Official Rep

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Would you mind giving us login rights to your org so we can take a look at what is going on?  
Just let us know what the page is where the problem is happening.