Any way to preserve rich text formatting when updating a field?

  • 1
  • Question
  • Updated 8 months ago
  • Answered
When using an Update a field on a row action to move data from one rich text field to another any formatting information is converted to ascii. Bold styling in the source field becomes <b>Bold styling</b> in the destination field. Any way to get the formatting to be preserved?
Photo of Eric Magnuson

Eric Magnuson

  • 80 Points 75 badge 2x thumb

Posted 8 months ago

  • 1
Photo of Eric Magnuson

Eric Magnuson

  • 80 Points 75 badge 2x thumb
Triple curley brackets is the answer. Using {{{}}} to include the merge field will prevent the HTML syntax from being escaped.
Photo of Mark DeSimone

Mark DeSimone, Official Rep

  • 11,050 Points 10k badge 2x thumb
Hi Eric, thank you very much for circling back and sharing your resolution for this issue.