All Skuid pages down?

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  • Problem
  • Updated 2 years ago
  • In Progress
When attempting to view any of our Skuid pages, we see the following.  Cannot find any status page on the Skuid site, but briefly chatting with Melissa Pipkin, she indicated that there is an outage of some sort happening.

Anyone know more?

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Greg Johnson

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Posted 2 years ago

  • 4
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Stephen Sells, Alum

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What instance is your SF org in?
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Greg Johnson

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URL suggest NA76 if that is a reliable indicator?
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Stephen Sells, Alum

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It is. We're looking into this now.
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Greg Johnson

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https://status.salesforce.com/instances/NA76/history doesn't indicate any problems with the instance as a whole, and SF appears to function fine for us - except Skuid.  No system changes/updates have happened in the last hour that we know about.
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Craig Rosenbaum

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Same issue in our production, NA78
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ErickMolina

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We're down hard as well. Wend down about 45 mins ago. We are on instance NA58. Our whole staff are sitting ducks since we have quite abit of process and functionalities built into Skuid. Falling back to Salesforce native pages is not an option for us. This sucks. 
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Stephen Sells, Alum

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Official Response
It looks like some Salesforce instances are affected and others are not. We are seeing this issue in our production CRM org but not our demo orgs. I'm hearing reports from other ISVs of similar issues serving up VF pages and components.

Please include your instance number so that we can establish a pattern and work toward a resolution. We appreciate your patience as we work diligent to identify and solve this issue.
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David Forder

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NA78  skuid pages not opening at all
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Josef Lagorio

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CS78
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susan.nordquist

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I cannot get any visualforce page to load in my instance (non skuid pages included) so I do not think this is a Skuid problem
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Michael Pierce

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NA87 is affected.
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Stephen Sells, Alum

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Official Response
Salesforce is reporting a service degradation on certain Salesforce instances:

https://status.salesforce.com/incidents/2078

We are still not sure if this is directly related to the issues you are reporting. We are following this closely and will update as we learn more information.
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ErickMolina

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We are back up effective 1:40pm Arizona time. 
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ErickMolina

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we're on NA58
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Zach McElrath, Employee

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NA87 appears to be back online, can anyone on other instances confirm that the degradation is no longer occurring?
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Craig Rosenbaum

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NA78 is back
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Khamla Phimmachack, Official Rep

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CS78 and CS73 are now back online.
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Mark DeSimone, Official Rep

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Official Response
Please be sure to follow this Community Announcement for further updates:

https://community.skuid.com/skuid/topics/salesforce-outage-affecting-skuid
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Greg Johnson

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NA76 is back.  Thanks for the Skuid response!  Much appreciated speed and sincerity.