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All Skuid pages down?

Problem
Updated 2 years ago
In Progress

When attempting to view any of our Skuid pages, we see the following. Cannot find any status page on the Skuid site, but briefly chatting with Melissa Pipkin, she indicated that there is an outage of some sort happening.

Anyone know more?

Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1722847/RackMultipart20180405-44542-1v1oe82-Screen_Shot_2018-04-05_at_3.23.23_PM_inline.png?1522957796

Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1722847/RackMultipart20180405-44542-1v1oe82-Screen_Shot_2018-04-05_at_3.23.23_PM_inline.png?1522957796

602 Points

Posted 2 years ago

4
15

Stephen Sells, Alum

17,326 Points

What instance is your SF org in?

Comment

602 Points

URL suggest NA76 if that is a reliable indicator?

Comment

1 person likes this

2018-04-05T19:58:42+00:00

Stephen Sells, Alum

17,326 Points

It is. We're looking into this now.

0

602 Points

https://status.salesforce.com/instances/NA76/history doesn't indicate any problems with the instance as a whole, and SF appears to function fine for us - except Skuid. No system changes/updates have happened in the last hour that we know about.

Comment

Craig Rosenbaum

4,970 Points

Same issue in our production, NA78

Comment

204 Points

We're down hard as well. Wend down about 45 mins ago. We are on instance NA58. Our whole staff are sitting ducks since we have quite abit of process and functionalities built into Skuid. Falling back to Salesforce native pages is not an option for us. This sucks.

Comment

Stephen Sells, Alum

17,326 Points

Official Response

It looks like some Salesforce instances are affected and others are not. We are seeing this issue in our production CRM org but not our demo orgs. I'm hearing reports from other ISVs of similar issues serving up VF pages and components.

Please include your instance number so that we can establish a pattern and work toward a resolution. We appreciate your patience as we work diligent to identify and solve this issue.

Comment

2018-04-05T20:22:27+00:00

HariKrishna Sompalli

90 Points

NA78

0

2,700 Points

NA78 skuid pages not opening at all

Comment

3,394 Points

CS78

Comment

susan.nordquist

354 Points

I cannot get any visualforce page to load in my instance (non skuid pages included) so I do not think this is a Skuid problem

Comment

584 Points

NA87 is affected.

Comment

Stephen Sells, Alum

17,326 Points

Official Response

Salesforce is reporting a service degradation on certain Salesforce instances:

https://status.salesforce.com/incidents/2078

We are still not sure if this is directly related to the issues you are reporting. We are following this closely and will update as we learn more information.

Comment

204 Points

We are back up effective 1:40pm Arizona time.

Comment

2 people like this

2018-04-05T20:51:39+00:00

204 Points

we're on NA58

0

Zach McElrath, Employee

54,346 Points

NA87 appears to be back online, can anyone on other instances confirm that the degradation is no longer occurring?

Comment

2018-04-05T20:43:27+00:00

Craig Rosenbaum

4,970 Points

NA78 is back

1

Khamla Phimmachack, Official Rep

1,988 Points

CS78 and CS73 are now back online.

Comment

1 person likes this

Mark DeSimone, Official Rep

12,352 Points

Official Response

Please be sure to follow this Community Announcement for further updates:

https://community.skuid.com/skuid/topics/salesforce-outage-affecting-skuid

Comment

602 Points

NA76 is back. Thanks for the Skuid response! Much appreciated speed and sincerity.

Comment

4
15