All of our Cases have 1 or more Tasks associated with them. I am interested in summing the value of a number field on those Tasks and presenting it in a field on our My Cases table.
I have attempted to accomplish this with an Aggregate Task model that sums the Duration field on the and a displays it in a UI-Only formula field on the Case model. The UI-Only field is loading blank. I have little experience with UI-Only fields and the Model Lookup function, so I'm sure I'm doing something wrong.
Any suggestions?
Thank you!
I have attempted to accomplish this with an Aggregate Task model that sums the Duration field on the and a displays it in a UI-Only formula field on the Case model. The UI-Only field is loading blank. I have little experience with UI-Only fields and the Model Lookup function, so I'm sure I'm doing something wrong.
Any suggestions?
Thank you!
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