Conversations

Photo of Aaron Keener
Click to Dial
We have fonality CTI integration with Salesforce and suppose to have click to dial functionality within Salesforce.  On my pages where th...
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  • 2 replies
  • Question
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Unwanted Pre-populated Data
I'm sure I'm doing something completely wrong here; but I created a NewTask page from scratch.  Real basic stuff here, but data from a pr...
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  • 2 replies
  • Problem
  • Solved
  • Archived
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Case Escalation Issues
In my case management page/Tab I have a listing of all my cases and both escalation snippets seem to be in there and unaltered.  I actual...
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  • 5 replies
  • Problem
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Merging Contacts Issues
I'm trying to add the merging contacts function within my account detail page and I cant seem to get it to work.  I've followed it to the...
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  • 9 replies
  • Problem
  • Solved
  • Archived
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Blank Page as Admin for New Case
I started over for my New Case and believe to have everything set up correctly.  As an administrator, when I click on the New Case tab fr...
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  • 5 replies
  • Problem
  • Archived