Lightning page not rendering ; stuck in "loading"

edited May 2019 in Problems
Trying to load Tasks content that displays in lightning onto Skuid page. The data is loading into the model via skuid.model.map yet it is not displaying in the UI. 

Skuid page view:
image

and if you look into skuild.model.map, the subject contents have been captured

image

Recommendation on how to resolve?



Comments

  • edited May 2019
    What happens if you toggle hide then show the component? Curious what happens if it is re rendered.
  • edited May 2019
    Hi Harry, the "loading..." message is displaying because Skuid is trying to render load record-type specific picklist metadata for the Subject field. If this is getting stuck, it's probably because you don't have the API Enabled permission, or you don't have enough API requests. So, a couple questions:

    1. What version of Skuid are you running?
    2. In what context are you viewing this page? i.e. if in Visualforce, then in a Force.com Site, Community, or regular logged-in user, or if in Lightning, then in regular Lightning Experience, a Community?
    3. Do you have the "Skuid Page Viewer" permission set assigned to your user profile?
  • edited May 2019
    Hi Zack,

    Answers to your questions:

    1. Version 12.1.1
    2. Viewing from the regular Lightning experience
    3. Permissions are correctly configured

    Does this help? 
    ~harry
  • edited May 2019
    Hi, No change noted.
  • edited May 2019
    Harry, can you grant login access to Skuid Support and send an email with the following to support at skuid.com:

    1. Org Id
    2. URL we can go to where we can see this happening.
  • edited May 2019
    This was provided when asked through a direct email. Have you been able to access? 
  • edited May 2019
    Update: we have isolated the source of the issue, but are still investigating the root cause and how best to address it. The issue is not affecting all environments, but work is actively being done to figure out why this is happening. Best workaround at present is include Skuid via a Visualforce Page within Lightning Experience instead of using the native Skuid Page lightning component.
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