Email template / text macro questions

Matt, thanks for responding! I can definitely do that, I don’t mind re-making the templates, but what would be the best way to pre-populate (or populate after clicking a button) the body field?

If I change the UI model to a single value, instead of a lookup of another model and paste in the template I want to use, it strips all of the carriage returns and line feeds so it’s just one long run on sentence.