Hi Chandra,
Thank you for the detailed explanation! We found something that might help, maybe you can use this to investigate further. You can force a reload if the URL contains any new information. Therefore you can add an auxiliary parameter to the URL and make sure that its value is always something new. The action that you described in step 1 could look like this:
navigate to url: /one/one.app?v={{Now}}#/sObject/{{AccountId}}
The new auxiliary parameter here is “v” and its value is a UI-only field called “Now” on the Contact model. The UI-only field “Now” is a Display Type = Formula. The Formula behind the field is the function: NOW()
As result, the button click navigates to the URL of the respective Account and since the value of the field {{Now}} is never the same, because date and time change constantly, the page is forced to reload.
This is more likely a workaround. You could change the name of the auxiliary parameter. And you could adjust the Formula to something else, maybe only numbers is better than date/time format. The basic requirement is, that the value always changes to something new so that the page can’t be loaded from the cache.
