User is not able to download chart in lightning

RJKRJK
edited February 4 in Questions
user is not able to download chart in lightning mode but able to download in classic mode.image

Comments

  • Mark DeSimoneMark DeSimone 🛠️ 
    edited February 4
    Hi Rajesh, 

    Is this happening for just a specific user, or for all users? Also, what does the user experience when trying to download the chart in Lightning? Is there an error message on the page or in the browser console?
  • RJKRJK
    edited October 2018
    Sorry for delay ,  Mark DeSimone

    yes , Is there error message on page or in the browser consloe.
    image


  • Mark DeSimoneMark DeSimone 🛠️ 
    edited February 4
    Rajesh, in the chart's advanced properties, would you be able to change the Exporting option to Client-Side, and test to see if the export works for the affected user?

    image
  • RJKRJK
    edited October 2018
    Thanks @mark
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