Search Field Showing Record IDs in the Result List

Well, changing it to the Name field (which in this case is an auto-number) gives the correct value.  However, I need the Account Name to be the result.  Even though the Account Name is accessible via the selector, it appears that any field other than the object’s “Name” field shows only the record ID.  We just installed version 9.5.3.  Is it possible this is a bug?