The users show 2 users and 4 licenses but none available

Comments

• Karl Li

  October 31, 2016 edited November 1, 2016

  Hi Bill,
  
  If you look under the "Configure" option, there should be a section called "User Licensing / Permissions."
  
  Under there, you should be able to find who you've assigned the "Skuid Page Viewer" or "Skuid Page Builder" Permission Set.
  
  Here's a more thorough walkthrough--
  http://help.skuid.com/m/getting-started/l/102645-let-other-users-access-skuid
  
  Let me know if this helps!
  
  Thanks,
  Karl

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• Bill 💎

  November 1, 2016 edited May 12, 2020

  I have attached the image form that page which shows my 2 users but it shows 4 licenses used.

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• Karl Li

  November 1, 2016 edited November 1, 2016

  Hi Bill,
  
  Do you have any inactive users? 
  
  This Salesforce help article may be relevant: https://help.salesforce.com/HTViewSolution?id=000188077&language=en_US

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• Karl Li

  November 1, 2016 edited November 1, 2016

  Hi Bill, here's some XML you can paste into your org to create a Skuid page that can help you manage your users with Skuid licenses.
  
  https://bitbucket.org/skuid/samplepages/raw/b7cd058c66a5523e25bcf3f8d8d736071393df52/pages/SkuidLice...
  

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• Karen Waldschmitt 🛠️ 

  November 1, 2016 edited March 2, 2017

  Bill ~
  
  Create a new page in your org using the XML from this page to see where the licenses have been allocated ...
  
  https://bitbucket.org/skuid/samplepages/raw/b7cd058c66a5523e25bcf3f8d8d736071393df52/pages/SkuidLicenseAllocation.xml
  
  Thanks!
  Karen

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• Bill 💎

  November 1, 2016 edited May 12, 2020

  Found them.  Forgot I used them for a public site.  I have put in a request to buy a new license at Skuid, but have not heard back from Skuid.  Is there a method to do this on-line?

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• Karl Li

  November 11, 2016 edited November 11, 2016

  Hi Bill,
  
  Has anyone from Skuid managed to follow-up with you on this?
  
  Thanks,
  Karl

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