The Community re-skin looks great, was that Skuid or GetSatisfaction? Either Way, very nice.
Ok, I would be pulling data from a Skuid model. I think having typeahead in a queue search would work great. This is all in line with escaping Salesforce’s native search which hurts my brain (only recent items autocomplete and non-tokenized search terms!!).
When the user selects an item, a page include refresh would work as well (as a Queue component normally functions).
Hope that is more clear.
Jacob