URL Redirection

If a user enters Community URL or Password Reset Link then in some cases the user gets redirected to [Community URL]/a1y/o?nooverride=1%3Fpage%3DHome, instead of [Community URL]/apex/skuid__UI?page=Home

Has this happened to anyone before?

And, would anyone be able to tell me what could be the cause of this or what a1y/o stands for?

Thank you

Best Answer


  • Can you clarify what you mean by "user enters Community URL or Password Reset Link"? Are users clicking a button to get these URL's? Are users getting to different pages based on which URL they get?

  • Thank you for trying to help.

    The community user would receive the link via email, which then they would copy+paste into their browser or just click on it (if their email software allows it).

    Normally: They would be redirected to [Community URL]/apex/skuid__UI?page=Home

    Somtimes: They get redirected [Community URL]/a1y/o?nooverride=1%3Fpage%3DHome

    I hope this helps you understand the situation better.

    Thank you,


  • Hello Anna,

    I haven't personally been able to recreate the issue myself, but based on your answer I will assume that this should be due to Salesforce.

    For now, I will make your question as the answer, thank you for the guidance.



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