TypeError: e is null in function loadSkuid

Joan JacksonJoan Jackson ✭✭
edited September 17, 2020 in Questions

We have licensed skuid users who randomly get this error when they open a Salesforce record containing multiple skuid pages:

There was an erorr rendering Skuid Page component for page [our page name] TypeError: 3 is null.

The Function value in the message is loadSkuid/< Line 166

This web site is not allowing me to post a screen shot of the error message

There are 3 skuid pages on this record detail where the above error is being thrown for each component on many (but not all) page loads.. The skuid lightning component is being used for each skuid table on this page.. The users are in Salesforce lightning and many of them use Firefox rather than Chrome. I use Chrome and never see these errors.

Our skuid version is Spark Update 3, verson 12.4.13. It seems as though these users are getting the errors more frequently since we updated Skuid to this version.

Does anyone have any ideas on how we can make these page load errors go away for these users?

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