How to start a great post

Thank you for starting new discussions, asking questions, and sharing your ideas with us. The more you contribute, the better the Skuid community becomes.

Here are a few tips to help you create great posts:

Make the discussion title, question, or idea title as descriptive as possible.
A good title is a short preview of your post and is what gets people to click and read. A well written title is also going to help search engines better index your post which will bring more people into the conversation. For example, instead of ‘Can’t See Page,’ try ‘Users cannot get a Skuid page to load in VisualForce and are being redirected to standard Salesforce pages.’

Choose the right category for your post.
The right category depends on the type of post you are writing and your target audience. You can create new posts anywhere the New Topic button is visible: the home page, from within a specific category, or within a tag. Please note that if you create a new post from within a category and/or tag, it will create that post IN that category or tag. (You can update this in the post editor.)

  • Questions. Choose this category if you want others to give you suggestions on how to get your use case working. This type of post also lets you mark which replies answer your question. For ease of finding them, accepted Answers appear underneath the original post, as well as in their original location within the conversation.

  • Discussion. Choose this category to get people thinking and talking about something you aren't looking for an answer on.

  • Ideas. Choose this category to share ideas for enhancements, improvements, and new features with Skuid. Please check out others' ideas and vote for ones that would be helpful to you as well so Skuid knows what is most impactful to you!

  • Report a Defect. Choose this category to report a defect with the Skuid product. If possible, include a simple test page that demonstrates the issue so our team can address the issue more quickly. See How to create a good test page.

  • Site Feedback. Use this category for general feedback, questions, or defects with the community itself.

To help you know what the right category is, please check out the description associated with each category so you are familiar with where to post what before you start posting.

If you want responses, ask for them.
In marketing this is called a ‘call to action’. If you want others to comment, you can encourage them by asking them to do so. If your post is just an FYI then don’t.

Use tags.

  • Tags are useful for many reasons, so use as many as are applicable to your post. Tags are visible on the top of the forum, to the right of the Categories selector.
  • Tags help others find posts using keywords like Action Framework, Wizard Component, and Skuid on Salesforce.
  • Tags help Skuid understand what topics are popular.

Proof read.
Spelling mistakes, typos, and bad grammar will distract readers from the point you’re trying to make. Discourse automatically saves drafts as you type. If you’re writing a long post, save it as a draft and come back to it after a few minutes or as long as it takes your brain to forget what you had written.

Use minimal formatting.
Overly formatted posts can also distract from the message and it encourages others to do likewise and you end up with a hard to read thread.

Quoting other members
Select a section of a post and click Quote to create a new post post/comment/answer into your response.

Go easy on the insider jargon.
Inside jokes and inside references can be fun and make the community unique but too much of it can turn off new members.

Add an image.
Images add visual interest and make your post look great when shared to social networks. When creating a post, you can embed an image using the Upload button in the formatting toolbar or by dragging and drop the image into your post

Mention others.
Credit other members if you are building off their previous comments or if you want to draw them into the discussion. Put an @ symbol before the username to mention someone and they’ll get notified you mentioned them.

Take ownership.
Most important of all, take ownership of the discussions that you have created. Respond to comments promptly and thoughtfully. Thank others for commenting on your discussion and help with moderation if things get heated.

Please make sure you check out Getting the Most out of the Skuid Community!

Thanks for posting and spending some time here with us! Enjoy!