How to start a great post

Karen WaldschmittKaren Waldschmitt 🛠️ 
edited July 1, 2020 in Community Info

Thank you for starting new discussions, asking questions, and sharing your ideas with us. The more you contribute, the better the Skuid community becomes.

Here are a few tips to help you create great posts:

  • Make the discussion title, question, or idea title as descriptive as possible. A good title is a short preview of your post and is what gets people to click and read. A well written title is also going to help search engines better index your post which will bring more people into the conversation. For example, instead of ‘Can't See Page,’ try ‘Users cannot get a Skuid page to load in VisualForce and are being redirected to standard Salesforce pages.’
  • Choose the right type of post and put your post in the right category. The right type and category depend on the type of post you are writing and your target audience. You can create new posts from a variety of places: categories tab, discussions tab, or from within a category. Please note that if you create a new post from within a category, it will create that post IN that category.
    • Ask a Question: Choose this type of post if you want others to give you suggestions on how to get your use case working. This type of post also lets you mark which replies answer your question. For ease of finding them, accepted Answers appear between the original post and the rest of the answers.
    • New Discussion: Choose this type of post to get people thinking and talking about something you aren't looking for an answer on.
    • New Idea: Choose this type of post to share ideas for enhancements, improvements, and new features with Skuid. Please check out others' ideas an Vote Up ones that would be helpful to you as well so Skuid knows what is most impactful to you!
    • To help you know what the right category is, please check out the description associated with each category so you are familiar with where to post what before you start posting.
  • If you want responses, ask for them. In marketing this is called a ‘call to action’. If you want others to comment, you can encourage them by asking them to do so. If your post is just an FYI then don’t.
  • Use tags. Tags are useful for many reasons so use as many as are applicable to your post. Tags are visible on the right side of the Discussions tab.
    • Tags help others find posts using keywords like Action Framework, Wizard Component, and Skuid on Salesforce.
    • Tags help Skuid understand what topics are popular.
  • Proof read. Spelling mistakes, typos, and bad grammar will distract readers from the point you’re trying to make. Vanilla automatically saves drafts as you type. If you’re writing a long post, save it as a draft and come back to it after a few minutes or as long as it takes your brain to forget what you had written.
  • Use minimal formatting. Overly formatted posts can also distract from the message and it encourages others to do likewise and you end up with a hard to read thread. To format, click on the paragraph icon to the left of the text box to bring up your options: headings, bulleted/ordered list, indent/outdent, Quote, code block, spoiler alert.
  • Quoting other members: Click "Quote" under the post/comment/answer you want to respond to and it will bring that post/comment/answer into your response.
  • Go easy on the insider jargon. Inside jokes and inside references can be fun and make the community unique but too much of it can turn off new members.
  • Add an image. Images add visual interest and make your post look great when shared to social networks. You can embed an image using the button bar or you can upload one from your desktop or phone.
  • Mention others. Credit other members if you are building off their previous comments or if you want to draw them into the discussion. Put an @ symbol before the username to mention someone and they'll get notified you mentioned them.
  • Take ownership. Most important of all, take ownership of the discussions that you have created. Respond to comments promptly and thoughtfully. Thank others for commenting on your discussion and help with moderation if things get heated.

Please make sure you check out "Getting the Most out of the Skuid Community" in the COMMUNITY INFO (START HERE!) category!

Thanks for posting and spending some time here with us! Enjoy!

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