Need a bcc on a Send Email Action

edited April 17, 2020 in Questions
I can Successfully send a email using a button with a Salesforce Action:
image
My question is - How can I have one of the email addresses be a bcc?

Comments

  • Zach McElrathZach McElrath Principal Software Engineer Chattanooga, TN 💎💎💎
    edited April 16, 2020
    Hey Bob, you may need to switch to using the "Send HTML Email" action, which supports To, Cc, and Bcc addresses:




  • edited April 16, 2020
    Zach,

    Thank you for pointing me in this direction. I have tried this with two problems. First, there doesn't seem to be any documentation in Skuid. Second, it doesn't seem to fire - even with explicit email addresses. Can you point me to some documentation on this?

    Bob
  • Zach McElrathZach McElrath Principal Software Engineer Chattanooga, TN 💎💎💎
    edited April 16, 2020
    Bob, I actually looked for documentation on this earlier today before I posted my response, and I was surprised to find that there wasn't any docs for it --- so unfortunately no I don't have anything to point you to at the moment, but I have alerted our docs team.

    However, prior to Spark 12.2.14 there was a bug where this action was not executing at all. Which Skuid release are you on? That might be what the issue is.
  • edited April 16, 2020
    Zach, in trying out your initial suggestion, the first thing I did was upgrade to the current Skuid release 12.2.21.

    I saw in the prior release notes that there was a problem with this functionality but this had been cleared up. I'm not sure where to go from here or how to debug the fact that the email won't fire.

    Is there some subsequent action sequence that will actually send the HTML email?

    Bob
  • edited April 17, 2020
    Zach,

    I got it to work. The key was that there must be a value in the Plain Text field. Thanks for your help.

    Bob

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