Open a detail record on new tab in community site doesn't work
We're using Spark (12.2.14) and we have a page with tables, these have records with fields that contain references to SF objects, these display as links. If I click on the links, the correct SF object opens in the same tab. If, however, I chose to open the link in new tab from right click menu, all I get is the page with the tables again not the SF object.
This means I can't keep a skuid page open with all the filters etc applied and at the same time look at objects referenced in the tables.
This means I can't keep a skuid page open with all the filters etc applied and at the same time look at objects referenced in the tables.
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Thank for your support.
- The issue only occurs in the community site.
- Lightning Communities
- Chrome and Windows 10
- Skuid API v1
The current page URL: https://xxx.force.com/xxx/s/po/a0M1000000zdTYVEA2/extra-itemsAfter click from right-click menu: https://xxx.force.com/xxx/s/po/a0M1000000zdTYVEA2/extra-items#/sObject/a0E1000001bFxsiEAC/view
To clarify, you want community users to be able to use the links in a list to navigate to the record detail page? It seems like the URLs that direct users to detail pages are handled differently in communities than internally within Salesforce. Skuid is directing community users to the internal URL for detail pages, but here's how you can update your page to direct them to the community detail page URL.
- You can also use template fields to take users to a custom URL, make sure "allow HTML" is checked and then do something like <a href="/cases/{{Id}}/{{Name}}">{{Name}}</a>
- You can have buttons/actions direct users to this URL.
- You can also use template fields to show Id and Name fields WITHOUT THE LINKS by using triple brackets: {{{Name}}}
Does that make sense? Let me know if this helps and if you have any questions.- Clicking on the links works fine
- Right clicking on the links to open in a new tab isn't working.
This seems to be related to a known Skuid issue where in Windows browsers : control + click on nav item doesn't open new browser tab. This issue was addressed as of 12.2.17. I would recommend you upgrade Skuid in a sandbox and see if this fixes the issue. See the end of this post for upgrading best practices.Additionally, I just saw your similar post: https://community.skuid.com/skuid/topics/can-not-navigate-to-detail-record-in-community-site-in-api-v2-spark-12-0-6. Is this the same issue or something different?
Best practices for upgrading can be found in Upgrading Skuid on Salesforce. As a reminder, Salesforce does NOT allow reverting back to prior versions of managed packages. Skuid always recommends installing new versions in a non-business critical sandbox environment to test all mission critical functionality before installing into a production environment. We also recommend that you update out of date Themes and Design Systems after you upgrade. Please let us know if you continue to encounter any problems with this issue after upgrading.
I've upgraded to Spark (12.2.18) but the issue is still occurring.
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Because we have many Skuid pages, we cannot apply the above for each page.
- Yes.
- Google Chrome 80.0.3987.149 (Official Build) (64-bit)
- Yes.
I think you can reproduce this issue easily.Could you grant Skuid Support login access so we can take a look?
Please note that the issue only occurs in the Lightning community site. I still enable to reproduce this issue in 12.2.18 (V1).
If I choose to open the link in a new tab from the right-click menu, the "#/sObject/{{Id}}/view" value will be appended to the original URL. The URL in a new tab is different from internal SF.
I granted the login access to my Sandbox. Please check detail in my email.
The above issue was resolved before but now it's occurring again in 12.2.18. Please also help to check that.
Description: In certain Lightning community templates, right clicking on a record name or Id in a v1 table does not open the detail page in a new tab, it duplicates the tab the user is already on. A normal click on the link will open the detail page as expected (in the same tab).
@Anna Wiersema Any update on it.
No update @Kevin. Right now we have this issue's level of client impact marked as Level 4 - Medium. Does this sound correct or should it be escalated to Level 3 - High?
@Anna Wiersema Please escalate to Level 3 - High. I think it isn't difficult to be resolved.