Enable click to dial while using Read with Inline Editing Mode on Field Editor

I would like to have my field editor in read with inline editing mode, however I also need the click to dial icon on my phone fields which only appears when in edit or read-only mode. Any ideas to enable click to dial while in read with inline edit mode? 


  • Mark DeSimoneMark DeSimone 🛠️ 
    edited February 4
    Hi Chana,

    I tried to reproduce the behavior you're describing, but I haven't seen the dial icon you're referring to. Can you provide any more details on how this can be reproduced?

    As a starting point, here is some XML for a page I've been working on in researching your question. On the right column, I added a template field for the Business Phone that adds a custom clickable URL for the phone, since that might be a way to wrangle the phone field and get better control of its behavior. 
    <skuidpage unsavedchangeswarning="yes" personalizationmode="server" showsidebar="true" useviewportmeta="true" showheader="true">
            <model id="Contact" limit="1" query="true" createrowifnonefound="false" datasource="salesforce" sobject="Contact">
                    <field id="Name"/>
                    <field id="Phone"/>
                    <field id="HomePhone"/>
                    <field id="MobilePhone"/>
            <basicfieldeditor showheader="true" showsavecancel="true" showerrorsinline="true" model="Contact" uniqueid="sk-3AzN-289" mode="read">
                    <column width="50%" uniqueid="sk-3AzN-285">
                            <section title="Section A" uniqueid="sk-3AzN-286">
                                    <field uniqueid="sk-3AzN-290" id="Name"/>
                                    <field uniqueid="sk-3AzN-291" id="Phone"/>
                    <column width="50%" uniqueid="sk-3AzN-287">
                            <section title="Section B" uniqueid="sk-3AzN-288" collapsible="no">
                                    <field uniqueid="sk-3AzO-317" type="COMBO" editmodebehavior="autopopup">
                                        <label>Business Phone</label>
                                        <template>&lt;a href="tel:{{{Phone}}}"&gt; {{{Phone}}}</template>
            <actionsequences uniqueid="sk-3AzK-238"/>
            <styleitem type="background" bgtype="none"/>
  • edited September 2018
    Hi Mark,

    I'm referring to the phone icon that appears after the phone number in phone data type fields while the 'Default Mode' is set to 'Edit', see below.

    I would like to have that phone icon appear on the page when the 'Default Mode' is set to 'Read with Inline Edit'. When I changed the 'Default Mode' (in field editor) to 'Read with Inline Edit' now the click to dial phone icon is no longer visible.

    *This feature only works when call centers are enabled which is why you weren't able to replicate it: https://community.skuid.com/skuid/topics/click-to-dial

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