An Internal Server Error: Error ID:1464898268 21181 (119852647) occurs in Lightning.

CharlotteCharlotte Member
edited July 2018 in Problems
This error occurred on the Skuid page in Lightning Experience, we haven't encountered this error before. The Skuid Version we are using now is 11.1.1. 

We are still no clue which is the root cause of this error. We are wondering if there is any workaround to get rid of this error message.

Any help is appreciated. 

Thank you very much.

image

Comments

  • CharlotteCharlotte Member
    edited February 2018
    I forgot to mention that, when we run the page in preview mode, this error never occurred, but when the end-user ran the page, the error message is shown. 
  • Stephen SellsStephen Sells Member
    edited February 2018
    What steps do you take to see the error? Do you see it on every page every time? Is there any more information you can provide regarding this?
  • CharlotteCharlotte Member
    edited March 2018
    Our skuid page has a tab, on the tab, we are querying more than 3 models, we have found out that there is 1 of 3 models causing the error. We only encountered this in real LX Page, we didn't get this error on the visualforce page or in the preview mode of Skuid.
    Those lines below, which we have caught it from the developer console of the browser:
    "while(1);
    {"actions":[{"id":"1249;a","state":"ERROR","returnValue":null,"error":[{"message":"An internal server error has occurred
    Error ID: 389899907-2987 (119852647)"}]}],"context":{"mode":"PROD","app":"one:one","fwuid":"SmRJU03B8s021__0zcxFxw","loaded":{"[email protected]://one:consoleTabset":"mytscCglTGR2nl4MDWVMwg","[email protected]://one:one":"2upqREdtzzdfV8ffGPYjXw","[email protected]://forceChatter:recordFeedContainer":"YxlRarH8cS6Xe-iujwtxBQ","[email protected]://one:utilityBarContent":"rFzBRnUN9LNEGOOjP-HV5A","[email protected]://force:socialImage":"FGwtwEJHd5VlTug2iueMuw","[email protected]://onesetup:allHome":"qVAjvPK1iPrmCgAc0D0Uig","[email protected]://forceChatter:recordFeedContainerDesktop":"A4OUeotAcybG25pk0_3G9Q","[email protected]://c:DesignFamilyTab":"yG15LBl884LXjv7dsT5Cxg"},"globalValueProviders":[{"type":"$SObjectType","values":{"CurrentUser":{"isChatterEnabled":true,"Email":"[email protected]","Id":"00510000003JB0f"}}},{"type":"$Locale","values":{"userLocaleLang":"ja","userLocaleCountry":"JP","language":"en","country":"US","variant":"","langLocale":"en_US","nameOfMonths":[{"fullName":"January","shortName":"Jan"},{"fullName":"February","shortName":"Feb"},{"fullName":"March","shortName":"Mar"},{"fullName":"April","shortName":"Apr"},{"fullName":"May","shortName":"May"},{"fullName":"June","shortName":"Jun"},{"fullName":"July","shortName":"Jul"},{"fullName":"August","shortName":"Aug"},{"fullName":"September","shortName":"Sep"},{"fullName":"October","shortName":"Oct"},{"fullName":"November","shortName":"Nov"},{"fullName":"December","shortName":"Dec"},{"fullName":"","shortName":""}],"nameOfWeekdays":[{"fullName":"Sunday","shortName":"SUN"},{"fullName":"Monday","shortName":"MON"},{"fullName":"Tuesday","shortName":"TUE"},{"fullName":"Wednesday","shortName":"WED"},{"fullName":"Thursday","shortName":"THU"},{"fullName":"Friday","shortName":"FRI"},{"fullName":"Saturday","shortName":"SAT"}],"labelForToday":"Today","firstDayOfWeek":1,"timezone":"Asia/Tokyo","isEasternNameStyle":true,"dateFormat":"yyyy/MM/dd","datetimeFormat":"yyyy/MM/dd H:mm:ss","timeFormat":"H:mm:ss","numberFormat":"#,##0.###","decimal":".","grouping":",","zero":"0","percentFormat":"#,##0%","currencyFormat":"¤#,##0","currencyCode":"JPY","currency":"JPY"}},{"type":"$Browser","values":{"containerVersion":"","isWEBKIT":true,"isIE11":false,"formFactor":"DESKTOP","isWindowsTablet":false,"isIE10":false,"isPhone":false,"isContainer":false,"S1Features":{"isOfflineEnabled":true,"areOfflineDraftsEnabled":false,"isAsyncSaveEnabled":false,"isOfflineQuickActionDraftsEnabled":false,"isUitrkLoggingEnabled":true,"isAuraParallelBootstrapLoadEnabled":true,"useNativeScroller":true,"isTodayPreviewEnabled":false,"isEclairAdvancedFeaturesEnabled":false,"isSFXUrlFormatSupported":true,"isEncryptedStorageEnabled":true,"isAccountSuggestionsEnabled":false,"isAccountLogoEnabled":false,"isSFXInlineEditListViewEnabled":true,"isLVMInAppBuilderEnabled":true,"isS1RecordInlineEditEnabled":false,"isSFXLastViewedListEnabled":false,"isLightningConsoleSplitViewEnabled":false,"isSocialInsightsLogoAdmin":true,"shouldShowEinsteinInsightsHome":false,"homeAssistantCollapseCards":false,"isPersonAccountsEnabled":true,"isPersonAccountsApiLightningEnabled":false,"isFilesSharingPrivacyEnabled":true,"isFlexipageActionSchedulingEnabled":true,"orgHasEinsteinInsightsEnabled":false,"orgHasLightningLiveAgent":false,"sfxRecordPreviewsOff":false,"isFlexipageDeprecatedRendererEnabled":false,"useACTRecordLayoutForStandardObjects":false,"useACTRecordLayoutForEdit":false,"useACTRecordLayoutForCustomObjects":false,"calendarAnythingAllowed":true,"isMultiUserOrgEnabled":true,"isEinsteinBuilderEnabled":false,"isEinsteinBuilderPrefEnabled":false,"isEnhancedTemplatesEnabled":false,"orgHasMatchedLeadsEnabled":false,"isForceRefreshViewEnabled":false},"isBlackBerry":false,"isIE7":false,"isFIREFOX":false,"isIE6":false,"isIE9":false,"isIE8":false,"isDesktop":true,"isWindowsPhone":false,"isTablet":false,"isIPad":false,"isOSX":false,"isAndroid":false,"isIPhone":false,"isIOS":false}},{"type":"$LightningContainer","values":{"communityPrefix":"/","containedContentHost":"amocc--sbx11--c.container.lightning.com"}},{"type":"$Global","values":{"eswConfigDeveloperName":{"writable":true,"defaultValue":""},"isVoiceOver":{"writable":true,"defaultValue":false},"setupAppContextId":{"writable":true,"defaultValue":""},"srcdoc":{"writable":false,"value":true},"appContextId":{"writable":true,"value":"06m0k0000004R3cAAE"},"dynamicTypeSize":{"writable":true,"defaultValue":""}}}],"enableAccessChecks":true,"ls":1,"m":1,"mna":{"lightning":"interop"},"services":["markup://force:wireServiceSfdc"]},"perfSummary":{"version":"core","request":282,"actions":{"1249;a":{"total":55,"db":8}},"actionsTotal":55,"overhead":0}}"
    Please let us know if there are any queries.

    Thank you.
  • CharlotteCharlotte Member
    edited March 2018
    Hi Stephen,

    We have found the root cause, it was because one of 3 models had "Model Name" contained the space character, that's why we got this error.

    Thank you.
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