Click to Call (InsideSales.com) Not Working

edited May 2018 in Problems
We've been running a Skuid page in combination with InsideSales.com for almost a year now.  However, just in the last week or two, users have told me that the click-to-dial icon doesn't work on Skuid pages.  (Still works on standard SF pages.)  When you click the phone icon in the Skuid page, it does...nothing.  (Chrome and IE.)

I've seen a couple other posts around click-to-dial functionality, but they all seem to be pretty specific use cases / implementations, so I didn't know if using InsideSales.com would make a difference in the answer.

I'm thinking it might be related to Brooklyn, but the timing seems a bit off, since we pushed that in early December.

Comments

  • Amy DewaalAmy Dewaal ✭✭
    edited May 2018
    Monica,

    What iteration of Brooklyn are you on?

    Thanks!
    Amy
  • edited June 2017
    Monica, Could you please let me know how you got the click to dial working in the first place? Inside sales does not accept the "tel:" tag that skuid numbers are wrapped around with. Is there a Javascript thing we'll have to do?
  • edited February 2017
    Hey any word on this Monica or Amy?
  • Amy DewaalAmy Dewaal ✭✭
    edited May 2018
    Izunna,

    What version of Skuid are you on? 
  • edited February 2017

    8.15.10
  • edited August 2017
    I am also interested in this. Has anyone brought InsideSales in to a Skuid page?
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